Refund policy

Returns & Exchanges

We want you to love your Sunny Daze Collective finds! We put our heart into the pieces we bring to the shop, and we hope they become favorites in your home. If something isn’t quite right, we’re here to help.

Our 14-Day Return Policy

You have 14 days after receiving your online order to request a return for a refund or exchange. For purchases made at a market or pop-up, the 14-day window begins on the purchase date.

To qualify for an ordinary return, items must be unworn, unwashed, unused, and in their original condition, with tags attached and original packaging. Please keep your receipt or other proof of purchase.

Let’s Get Your Return Started

Email us at support@shopsunnydazecollective.com with:

  • Your order number or proof of purchase

  • The item you’d like to return

  • The reason for your return

Please wait for approval before mailing your item back. We’ll send you the return address and instructions once your request is approved.

Return Shipping

Customers are responsible for return postage and related shipping fees for ordinary returns. Original shipping charges are nonrefundable, except where required by law.

If your item arrives damaged, defective, or incorrect, we’ll cover the return postage. Please contact us first so we can arrange it for you.

Refunds

Once your return arrives, we’ll inspect it and let you know whether it has been approved. Approved refunds will be issued to your original payment method for the amount paid for the returned merchandise, including applicable sales tax.

We do not charge a restocking fee. Please allow additional time for your bank or payment provider to post the refund.

Need a Different Size or Style?

We’re happy to help with an exchange when inventory allows. Our collections come in small quantities, so we can’t guarantee that every size or style will be available.

If we don’t have the piece you’re looking for, you can receive a refund for an otherwise eligible return.

Final-Sale Pieces

The following items are final sale and cannot be returned or exchanged for ordinary reasons:

  • Pacifier clips

  • Bibs

  • Stroller clips

  • Hair accessories

This does not affect your rights if an item is damaged, defective, or incorrect, or if applicable law requires another remedy.

Something Arrived Wrong?

We want your order to arrive just as it should. Please check your items when you receive them and reach out promptly if anything is damaged, defective, or incorrect.

Email support@shopsunnydazecollective.com with your order number or proof of purchase, a description of the issue, and photos if possible. We’ll work with you on an appropriate replacement, refund, or other remedy required by applicable law.

Our ordinary 14-day return window and unused-condition requirements do not limit your legal rights concerning defective or nonconforming goods.

Your Consumer Rights

Nothing in this policy excludes or limits your rights under applicable consumer protection laws, including California law. Where the law requires a refund or another remedy, we will honor that requirement.

Thank you for supporting our small business and making Sunny Daze part of your everyday moments.

Questions? We’re here at support@shopsunnydazecollective.com