Shipping policy

Last updated: October 14, 2026

Shipping & Local Pickup

A little Sunny Daze is headed your way! Whether we’re packing your order to ship or getting it ready for pickup at a market, we’re grateful you chose to shop with us. Here’s what to expect after placing your order.

Where We Ship

We currently ship within the United States and Canada. Available shipping methods, costs, and estimated delivery times are displayed at checkout.

Order Processing

Orders are typically processed and shipped within 2–4 business days, excluding weekends and holidays. Orders placed on weekends or holidays begin processing the next business day.

Processing time is separate from shipping transit time. Any different processing timelines for preorders or special items will be noted on the product page.

Shipping Costs & Delivery Times

Shipping charges are displayed at checkout before you complete your purchase. Any free-shipping offer will include its eligibility requirements.

Delivery estimates begin once your order ships and do not include our processing time. These estimates are not guaranteed. Carrier delays, weather, holidays, and customs processing may affect arrival dates.

Order Tracking

Once your order ships, we’ll email you a shipping confirmation with a tracking number and link if your selected shipping method supports tracking.

Tracking information may take time to update after the carrier receives your package.

Shipping to Canada

Canadian orders may be subject to applicable sales taxes, customs duties, import taxes, and carrier brokerage or handling fees.

Any taxes or import charges collected at checkout will be shown before you complete your purchase. Additional applicable charges not collected at checkout may be due before or upon delivery and are the customer’s responsibility unless otherwise stated.

Customs processing can add time to delivery. We cannot guarantee customs clearance dates.

Local Pickup at Markets

We love meeting our Sunny Daze community in person! Local pickup is available on market days. Upcoming dates and locations are posted on social media at @sunnydazecollective.

Select local pickup at checkout when available. We’ll confirm the pickup location, date, and instructions when your order is ready. Please wait for that confirmation before coming to collect your order, and bring your order confirmation or order number.

If you can’t make your scheduled pickup, email support@shopsunnydazecollective.com. We can help arrange pickup at another available market or discuss shipping your order. Shipping charges will apply if you choose to have it mailed.

Shipping Addresses

Please double-check your shipping address at checkout, including apartment or unit numbers.

If you notice an error, contact us as soon as possible. We’ll do our best to help, but changes may not be possible once your order has been processed or shipped.

If a package is returned because of an incorrect or incomplete address provided at checkout, additional postage may be required to resend it.

Order Changes & Cancellations

Need to change or cancel an order? Email support@shopsunnydazecollective.com as soon as possible.

We’ll do our best to accommodate your request before the order ships, but changes and cancellations are not guaranteed once processing has begun. Once an order is in transit, please refer to our Returns & Exchanges policy.

Approved cancellations will be refunded promptly to the original payment method. Your bank or payment provider may need additional time to post the refund. This does not limit any cancellation or refund rights provided by applicable law.

Lost, Damaged, or Delayed Packages

If your package is delayed, missing, or marked delivered but hasn’t arrived, email support@shopsunnydazecollective.com with your order number. We’ll help investigate with the carrier and work with you toward an appropriate resolution.

If your order arrives damaged, please keep the packaging and include photos of the item and packaging if possible. We’ll help resolve the issue under our Returns & Exchanges policy and applicable law.

We’re Here to Help

Questions about shipping, delivery, or market pickup? Reach out to support@shopsunnydazecollective.com.

Thank you for supporting our small business and making Sunny Daze part of your everyday moments!